Whilst this article was written specifically for driving instructors, it applies to any small business.
Tough EnvironmentIt's a tough environment promoting a driving school in England. There are TV adverts everywhere from the big companies attracting new learner drivers for the new driving instructors that they are also training. Most driving schools are independent and unable to afford television, newspaper or radio advertising and instead they turn to other methods to attract new pupils.
The most trusted technique has been the recommendation or referral. The personal touch always helps sell any product or service and since so many people have learned to drive it isn't difficult to find someone who can recommend their driving instructor. Some small business thrive entirely on word-of-mouth without spending a penny on traditional advertising and the most successful of these businesses have managed to systemise the recommendations and referrals they receive.
RecommendationsSome driving instructors may encourage students to recommend a friend by offering free lessons in exchange for a block booking whilst others may be more blatant with an MP3 player or gift voucher giveaway. Another option for systemising referrals is to join a business networking group like BNI. A business networking group will put you in touch with other local business owners who recommend clients to each other. A good network acts like a eager marketing team for the relatively small cost of membership.
Internet and Social MediaMore often, driving instructors are looking to the internet to attract new students. Social Networking and other sites offer a massive opportunity for driving schools and driving instructors to market themselves in a new and different way. Through the use of articles, blogging, Twitter, Facebook and other resources, driving instructors have an opportunity to go to where the young people hang out and let these prospective pupils find them.
Having a website will no longer enough for driving schools to survive in a highly competitive market and must embrace the opportunity to grow their business using the internet. Whilst many driving instructors don't even have a Facebook account, those that are well acquainted with the user interfaces on social networking sites have the advantage over their competitors.
Need To AdaptIn the same way that kids today are being taught how to use computers in every-day life, so too must driving instructors understand this technology and appreciate how they can use it to grow a thriving business. The target market for driving instructors is teenagers, precisely the people who spend the most time using this technology. Without harnessing the power of sites like Facebook, driving schools completely miss out on an opportunity to be seen by and interact with their prospective customers.
Steve Bradshaw is the
marketing consultant for
KISS Driving School.
Orginally posted at
Amazines.